Managed IT Services

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What is Managed Services?

In IT industry Managed Services is the practice of outsourcing day-to-day IT management responsibilities as a strategic method for improving business operations. This includes outsourcing IT-activities, Support and lifecycle build/maintenance activities. The person or company who owns or has direct oversight of the business or system being managed is referred to as the offer-er, client, or customer. The person or company that accepts and provides the managed service is regarded as the managed service provider (MSP).
Most MSPs bill an upfront setup or transition and an ongoing flat or near-fixed monthly fee, which benefits their customers by providing them with predictable IT support costs.

Benefits of ASB's Managed Services:

  1. All inclusive fixed subscription makes your IT budget predictable.
  2. 24/7 proactive monitoring of your Server & Network infrastructure.
  3. Critical server updates and reboot done overnight means no interruption on normal business hours.
  4. Fortnightly server maintenance report.
  5. Guaranteed response time according to Service Level Agreement (SLA). Breaching of SLA entitles you for free support.
  6. Unlimited Helpdesk and onsite visit.
  7. Backup monitoring, testing & recovery.
  8. System up-time checked frequently guaranteed

During maintenance hours ASB IT makes sure all mentioned above have been checked and performed.

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Why choose Us

Of course, ASB IT is another IT service provider, but ASB IT's core purpose is to have a positive impact on the lives of our customers. Our passion for achieving something greater and keeping customer happy makes us different from other IT companies.

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Remote Support

With the remote support we need to connect to your computer with the use of either pre-installed remote agent or we request you to run a small piece of remote software from the below link. Prior to connecting to your computer we ask for your permission.

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Contact Us

Contact Us Should you have any questions or comments, please contact us using below address and email. OR you can submit your concerns by filling in all the required* fields and a representative will contact you shortly. If you would like to speak to us immediately, please call us on 02 9195 3838.

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