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Managed IT Services

What is Managed Services?

In IT industry Managed Services is the practice of outsourcing day-to-day IT management responsibilities as a strategic method for improving business operations. This includes outsourcing IT-activities, Support and lifecycle build/maintenance activities. The person or company who owns or has direct oversight of the business or system being managed is referred to as the offer-er, client, or customer. The person or company that accepts and provides the managed service is regarded as the managed service provider (MSP).
Most MSPs bill an upfront setup or transition and an ongoing flat or near-fixed monthly fee, which benefits their customers by providing them with predictable IT support costs.

Benefits of ASB's Managed Services:

  1. All inclusive fixed subscription makes your IT budget predictable.
  2. 24/7 proactive monitoring of your Server & Network infrastructure.
  3. Critical server updates and reboot done overnight means no interruption on normal business hours.
  4. Fortnightly server maintenance report.
  5. Guaranteed response time according to Service Level Agreement (SLA). Breaching of SLA entitles you for free support.
  6. Unlimited Helpdesk and onsite visit.
  7. Backup monitoring, testing & recovery.
  8. System up-time checked frequently guaranteed

During maintenance hours ASB IT makes sure all mentioned above have been checked and performed.